Waterford CYPSC - Children & Young People's Services Committee

Waterford CYPSC

Children & Young People's Services Committee

Traveller Community – Online Counselling and Information Helpline

Online Counselling and Information Helpline available.

Online Counselling now available at the Traveller Counselling service

The Traveller counselling service is offering online counselling to members of the Traveller community who feel they would like to talk to a counsellor, this can be for one session or a number of sessions. These counselling sessions are one to one, are safe, confidential, and free of charge. At present we only provide counselling to people who are over 18 years

Anyone who wishes to have a counselling session can to click on the link below and follow the steps.


  • Click on a counsellor of your choice
  • Leave your name and number
  • Tick the term of service box
  • The counsellor will get in touch with you to arrange a time for an online counselling session and will send you a link to click on at the time agreed for your online session.

Or you can go to our website


If you have a problem linking in, you can call our counselling support line 0863081476

Please note

The Traveller online counselling service is not an emergency service and cannot respond to a person in crisis. Please refer to one of the following support services if needed:
– Samaritans – 116 123
– Pieta House – 180 247 247 or text HELP to 51444
– Your Mental Health Information: 1800 742 444
– GP or Out of Hours GP
– Get in touch with your local Traveller organisation

Traveller Information Helpline – Coronavirus COVID-19

This service is now available to Travellers living in every county and city in Ireland.

The Midlands Traveller Health Unit and four local Traveller Organisations/Primary Health Care Projects for Travellers, based in Laois, Offaly, Longford and Westmeath, recently launched a Traveller specific, Information Helpline, related to COVID 19.

If you are worried and would like to talk to someone, phone or text 083 100 6 300

What is Coronavirus?

Coronavirus is a new illness that can affect your lungs and airways. It can be passed by being in close contact with someone who has the virus, by shaking hands and then touching your eyes nose or mouth.  It can also be passed through coughing or sneezing, when people are standing too close together (less than six feet apart- or at least 3 arm’s length)

What are the Symptoms -What to look out for:

Fever- high temperature- (38 degrees Celsius or above) or chills – Cough – Shortness of breath – Breathing difficulties

If you develop any of the above you will need to self-isolate and phone your Doctor (GP). Do not go to your Doctor’s surgery, chemist or hospital.


  • Stay at home in a room with an open window
  • Keep away from others in your home as much as you can
  • Phone your Doctor
  • Do not go out to public places or invite visitors to your home

Personal Hygiene:

  • Wash your hands properly with soap and water regularly during the day
  • Do not touch your face with your hands, or at least without washing your hands thoroughly first
  • Cover your mouth and nose with a tissue or sneeze and cough into your elbow
  • Put used tissues into a bin and wash your hands

Social Distancing:

  • Keep at least at least 2 metres (6 feet – or at least 3 arm’s length ) away from others and limit any social contact or gatherings

Phone or text  083 100 6 300 or contact the HSE Helpline on 1850 24 1850